Legal

Privacy Policy

Last updated: June 2026

1. Who we are

ORESuccess is operated by Langford's Medical, based in the United Kingdom. We provide an online clinical education platform for dental professionals. If you have any questions about this policy, please contact us at hello@langfordsmedical.com.

2. What information we collect

We collect the following information when you use ORESuccess:

  • Account information: your email address and password when you register
  • Payment information: processed securely by our payment provider — we do not store your card details directly
  • Usage data: pages visited, CPD modules completed, quiz results, and bookmarks saved within the platform
  • Communications: any emails you send to us

3. How we use your information

  • To provide and maintain your ORESuccess account and subscription
  • To process payments and manage your subscription
  • To send transactional emails (account confirmation, payment receipts, CPD certificates)
  • To improve the platform based on usage patterns
  • To respond to your enquiries

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

4. Third parties we work with

We use carefully selected third-party service providers to operate ORESuccess, including:

  • Payment processing: your payment data is handled by a PCI-compliant payment provider. We do not store your card details directly.
  • Database hosting: your account and usage data is stored securely with a cloud database provider operating within appropriate data protection frameworks.
  • Platform hosting: the ORESuccess platform is hosted and delivered via a cloud infrastructure provider.

All third-party providers are contractually required to handle your data in compliance with UK GDPR and applicable data protection law. We do not authorise any third party to use your personal data for their own purposes.

5. Data retention

We retain your account data for as long as your account is active. If you request deletion of your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes (for example, payment records).

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, please contact us at hello@langfordsmedical.com.

7. Cookies

ORESuccess uses only essential session cookies required for the platform to function — for example, to keep you logged in during a session. We do not use advertising or tracking cookies.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice on the platform. Continued use of ORESuccess after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related queries, please contact Langford's Medical at hello@langfordsmedical.com.